Amanda & Youssef run a Moroccan restaurant in Bexley, Kent and had got behind with their paperwork which was building up.
The couple were so tired after working long shifts at the restaurant and bringing up their young son that the last thing they wanted to do was their bookkeeping.
The downside was that they didn’t know whether they were making a profit or not and what product lines they were selling most of and which items weren’t selling.
The restaurant was also looking tired and the front looked more like a shop front as they had various products including tagines for sale.
They contacted us to see if we could help them; obviously we could and we were quick to find solutions to their woes.
The first thing we were able to do was to get them up to date with their paperwork and then offer ideas to keep them systematic.
We agreed that we would make monthly visits to return the previous month’s work and go through the figures with them.
Amanda & Youssef found this invaluable as they had detailed management reports to show them how they were performing financially.
This type of documentation allowed them to make certain financial decisions for the restaurant.
We were able to show them what sort of capacity they could have in terms of maximum diners and the type of revenues they could expect to receive.
Cain & Beer were also able to help them with their marketing and suggested various ways to increase revenues and get more diners into the restaurant.
We helped in the layout of the restaurant and suggested other ideas as how to get more out of the space they had.
Amanda & Youssef are now organised and with our help supplying them with spreadsheets they are able to update their own records; they also run their own payroll now using Sage One Online software.
When we last visited them their turnover and profits were up, they had redecorated the restaurant and repositioned the kitchen and cloakroom.